Non-Discrimination Policy & Language Assistance Services 

Carlinville Area Hospital & Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Carlinville Area Hospital & Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Carlinville Area Hospital & Clinics:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact our Quality Coordinator.

If you believe that Carlinville Area Hospital & Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Brian Partridge, Quality Coordinator,
Email: bpartridge@cahcare.com
P: 217-854-3141 x293 F: 217-854-7027
Mail: 20733 N Broad St., Carlinville, IL 62626

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Quality Coordinator is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html


ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.

ف تاھ م صال م ك بالو اذإ ت نك ث دح تت رك ذا ال ل غة، ن إف ت امدخ ةدعا سمال ةی وغ لال رف اوت ت ك ل ن اجمالب. ل ص تا م قرب

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

ચનુ ા: જો તમેજરાતી બોલતા હો, તો િ ન:લ્કુભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ.

رگ ا پ آ ودرا ےت لوب ہ یں، وت پ آ وک ن اب ز ی ک ددم ی ک ت امدخ ت فم ن یم ب ای ت سد ن یہ ۔ ال ک

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.

ध्यान द: यद आप हदी बोलतेह तो आपके ि लए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह।

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν.

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.